Start simple. Add what you need.

Let customers book you around the clock.

Publish a branded, mobile-friendly booking page so clients can check availability and request or book events and venues online — no back-and-forth emails, and every enquiry drops straight into your pipeline.

• Real-time availability for halls, rooms and packages
• Enquiries land in your pipeline automatically
• Collect a deposit at the time of booking
• Automatic confirmation emails to the customer

See the online booking page →

Reach every customer in a few clicks.

Design and send marketing and transactional email campaigns to your customer list, with open and click tracking built in — so you can fill quiet dates and stay top of mind without a separate email tool.

• Drag-and-drop email designer with branded templates
• Segment by customer, event type or date
• Open & click tracking on every send
• Send now or schedule for later

Let the busywork run itself.

The AI Agent is an optional layer for teams who want to move faster. It reads your customer records and surfaces what needs attention, drafts your emails so you're never starting from a blank page, and keeps clients and staff in the loop without you remembering to hit send.

• Customer CRM insights — follow-ups and opportunities, surfaced for you
• AI-assisted emails — clear first drafts in your tone, in seconds
• Automatic notifications to customers and staff — nothing slips

Optional add-on — added to any account. See pricing →

Run offsite catering like clockwork.

Manage delivery addresses, timing and routing for offsite and drop-off catering — all attached to the event, so your drivers have exactly what they need and nothing runs on a sticky note.

• Capture delivery address & timing per event
• Organise drop-off and pickup logistics
• Driver-ready delivery details
• Keeps offsite jobs on the same calendar

Take event requests with a custom form.

Publish a highly customizable request form so clients can ask for an event on a specific date — event type, guest count, budget and your own custom questions — and get a quote. Every submission lands in your Online Requests queue, ready to convert to a lead or event.

• Highly customizable request form
• Feeds directly into Online Requests
• Custom fields for your event types
• Embed it on your own website

Keep partner caterers on the same page.

Venues that work with outside caterers can assign each event to a caterer and give them a private, secure link. Each caterer sees only the events assigned to them, with the BEO, menu, room setup and timings they need. You stop emailing PDFs back and forth, and nobody works from yesterday's version.

• Assign a caterer to any event from the event card
• One private link per caterer: no logins or passwords to manage
• Choose what each caterer may see: BEO, menu, setup, invoice, contract or proposal
• Pickup and delivery times, guest counts and notes always current

Tastings, site visits and calls, booked in seconds.

Appointments & Meetings adds a meetings calendar right next to your events. Book a tasting, a venue walk-through or an online call with a client, invite your team, and LightCater creates the Google Meet, Microsoft Teams or Zoom link and sends the invitation from your business email, so it lands in everyone's own calendar.

• Events and Appointments side by side, in day and week views
• Invite staff, customers, contacts or any email address
• Automatic Google Meet, Teams or Zoom links, or paste your own
• Calendar invitations (.ics) sent from your business email address
• Book a room for in-person meetings and track each appointment's status

Your events, in the calendar you already use.

Connect Google Calendar or Microsoft Outlook and every confirmed event is added to your team's calendars automatically. Your chef, your manager and your sales team see the same schedule on their phones.

• Google Calendar and Outlook / Microsoft 365
• Confirmed events are added automatically, with no double entry
• Event name, room, guest count and a link back to the event
• LightCater stays the single source of truth for every booking

Documents that look like your brand.

Your BEOs, contracts, invoices and proposals are what clients and staff actually hold in their hands. Document Customization lets you design every template: your logo, colours and fonts, which sections appear and in what order, your own terms. A live preview shows exactly what will print or be sent.

• Custom layouts for BEOs, contracts, invoices and proposals
• Visual editor with live preview, plus full HTML for designers
• Different templates for different event types and languages
• Merge fields fill in the client, menu, prices and dates automatically

Connect LightCater to everything else.

For groups and larger venues with their own systems, API Access opens LightCater to your developers: pull events into your data warehouse, push bookings from your website, or connect a tool we don't integrate with yet. It comes with priority support, so your team gets faster answers.

• Secure API access to events, customers, contracts and invoices
• Build your own integrations, dashboards and automations
• Priority support line with faster response times
• Help from our team to plan the integration

Pricing on request. Talk to us →

Bill it the way your client needs it.

Corporate client wants the dinner and the bar on separate invoices? The couple's parents are splitting the bill? Split Bill divides one contract into several invoices. Payment Plans work out the deposit and every balance due date for you, so you always know what's owed and when.

• Split by date, by percentage, by guest count, or pick the items yourself
• Each split is its own invoice, sent to its own contact, with payments tracked against it
• Payment schedules calculated from the event or contract date
• Your own deposit rules, recalculated whenever the bill changes

The numbers you ask for, without a spreadsheet.

Build your own reports from your bookings, revenue, payments and customers. Pick the columns, filters and totals, save the report, and run it again next month in one click.

• Choose columns, filters, grouping and totals
• Save reports and share them with your team
• Export the results to share with your accountant or owners
• Live dashboards for revenue, bookings and pipeline