Light Cater
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Integrations · Hotel PMS

Your events and your hotel, on the same bill.

LightCater connects to the property management system your front desk already uses. Post banquet charges and payments to the group's folio, manage room blocks on the contract and keep guests and companies in sync, without typing anything twice. Works with Mews, Oracle OPERA Cloud, apaleo, Cloudbeds, eviivo, Guestline and Zucchetti.

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Post to PMS

Event charges, straight to the folio.

From the contract's billing tab, choose the events and invoice lines and post them to the group's reservation, a guest's bill or a company account in your PMS. Each line goes to the right revenue account, and LightCater remembers what it posted, so nothing is entered twice and nothing posts twice.

  • Post one event or every event on a contract
  • Find the reservation or account in the PMS without leaving LightCater
  • Deposits and payments posted too, where the PMS supports it
  • Revenue mapped to your PMS accounts, services or transaction codes
  • Posted lines are tracked, so a second post only sends what changed
Rooms & blocks

Group rooms next to the event.

The Rooms tab on the contract shows the group's rooms from your PMS: room types, nights, rates and how many are picked up. Create and update room blocks from LightCater, and the room revenue is added to the contract total, so sales sees the whole value of the group in one place.

  • Room blocks and reservations on the contract
  • Create and update blocks from LightCater
  • Room revenue included in the contract total
  • Rooming list link for the group organiser (Mews, Cloudbeds)
Guests & companies

One client record, in both systems.

Customers and companies in LightCater are linked to their profiles in the PMS. Search the PMS and import a guest or company in one click, or let LightCater create and update the profile when you save. A badge shows what is linked, and you can unlink or re-link at any time.

  • Find in PMS and import guests or companies
  • Profiles created and updated automatically when you save
  • Linked customers and contacts marked with a badge
  • Unlink and re-link whenever you need to
Supported systems

Six hotel systems, one way of working.

What you can do depends on what each PMS offers through its API. Here is what LightCater supports for each one today.

Mews

Cloud PMS

  • Room blocks, rates and availability on the contract
  • Event charges and payments posted to the guest or company bill
  • Find in Mews, plus automatic guest and company sync
  • Meeting rooms linked to Mews spaces
  • Card payments and refunds through Mews Payments
  • Rooming lists for group guests
  • Revenue mapped to Mews services

Oracle OPERA Cloud

Through Oracle Hospitality Integration Platform (OHIP)

  • Event charges posted to the folio by transaction code
  • Deposits and payments posted to OPERA
  • Guest profiles found, created and updated
  • Room blocks managed from the contract
  • Daily revenue posted to a house account

apaleo

Open cloud PMS

  • Rooms and offers on the contract
  • Meeting rooms linked to apaleo units
  • Event charges posted to the folio
  • Find guests, plus company sync
  • Daily revenue posting and service mapping

Cloudbeds

Cloud PMS

  • Rooms and block management on the contract
  • Event revenue posted to the reservation
  • Deposits and payments posted to Cloudbeds
  • Find and link guests
  • Rooming list link for the group
  • Room charges from outlet and takeout orders

eviivo

Cloud PMS

  • Reservations shown on the contract
  • Event charges sent to a reservation
  • Guest search and sync

Guestline

Rezlynx

  • All events posted as one bill, with deposits and payments
  • Single payments posted to the PMS
  • LightCater revenue mapped to Guestline account categories

Zucchetti

Hotel PMS

  • Room blocks and reservations on the contract
  • Room availability and rates
  • Guests on the reservation
  • Event charges posted to the folio
  • Sync with the PMS
How it works

Connected in an afternoon.

  1. Turn it on. Switch on PMS Integration in the Marketplace.
  2. Connect your PMS. We add your PMS connection details and test them with you.
  3. Map your revenue. Match LightCater's menu, room and service groups to your PMS accounts, services or transaction codes, and link your meeting rooms.
  4. Post from the contract. Rooms, Find in PMS and Post to PMS appear right on the contract.

Your PMS stays the system of record for rooms and guest bills. LightCater stays the place where events are sold, planned and run. The integration moves the data between them, so the front desk and the events team see the same numbers.

Running more than one property? Each property connects to its own PMS account.

FAQ

PMS integration questions.

Which PMS systems does LightCater work with?
Mews, Oracle OPERA Cloud, apaleo, Cloudbeds, eviivo, Guestline and Zucchetti. Using another PMS? Tell us which one in your demo.
Does anything post twice?
No. LightCater keeps a record of every line it has posted. If you post again after a change, only the difference is sent.
Can we post deposits and payments, not just charges?
Yes, with Mews, Oracle OPERA, Cloudbeds and Guestline. With Mews you can also take card payments and refunds through Mews Payments.
Do we need anything from our PMS provider?
Usually API access or credentials for your property. Some systems, such as Oracle OPERA Cloud, need the integration enabled on your account first. We guide you through it.
Is it included in my plan?
Yes. PMS integration is included with LightCater plans: you switch it on in the Marketplace and we connect it with you.

See your PMS and LightCater working together.

Book a 30-minute demo and we'll show you rooms, posting and guest sync with the PMS you use.

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